Boutique appointment
Shipping
Standard Shipping
Delivery in 4-6 working days
Place an order with Standard Delivery by 16 December at 4 am GMT to get your gifts in time for 24 December.
Express Shipping
Delivery in 1-3 working days
Place an order with Express Delivery by 20 December at 11 am GMT to get your gifts in time for 24 December.
Cash on Delivery Supplement
Saturday shipping
Place an order with Saturday Delivery by 20 December at 2 pm GMT to get your gifts in time for 24 December.
Next Day shipping
Place an order with Next Day Delivery by 23 December at 11 am GMT to get your gifts in time for 24 December.
Returns
You can request a return or an exchange
14 days of the delivery date.
Fill in the online
Return Form and call UPS to request a pick-up, or download and consult the
Hardcopy Return Form to exercise your right to return.
Discover all details on how to return also in boutique in the
Customer Care area.
For additional information, please consult the
Return Policy.
All orders placed and delivered between 18 November and 23 December may be exceptionally returned until 7 January.Orders delivered after 23 December follow the ordinary return policy.