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Orders and shipments


You can review all order details by consulting the order confirmation email we have sent you or by logging in to your account.


You will receive a shipment confirmation e-mail containing the tracking information supplied by the carrier, which you will need to monitor the delivery. Within 24 hours of shipment, you will see the first updated information from the courier by clicking on tracking information. If you have an Account, you can also monitor the shipment by viewing the details within the orders section.


The delivery of products purchased on takes place on average within 5 working days from the order in Italy and the EU and within 8 days for all other destinations. Delivery times may be delayed in case of holidays; carriers do not deliver on 25/12, 26/12, 01/01 and weekends. 

We offer Standard and Express Shipping based on the country of destination.

The delivery time for orders placed in the EU (mainland) is 2 - 5 days for standard shipping and 1 - 2 days for express shipping.
For all other destinations (mainland) delivery time is 5 - 8 days for standard shipping and 3 - 5 days for express shipping.


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